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Unleash the power of feedback.

Pisano is a suite of products that help you make feedback driven decisions.

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Create and customize any form.
Capture feedback when it matters most.

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Analyze

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Use intelligent feedback reports to make smarter decisions.

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Communicate with feedback respondents in real time.
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Normally, we were able to receive customer feedback the day after the experience had taken place. However, our goal was to reach the customers as they go through the experience. Using the fastest and easiest real-time solution offered by Pisano, we have achieved this goal.

Alper Ekşioğlu
TEB BNP Paribas — Customer Experience Manager

Thanks to Pisano, we started to receive an amazing amount of customer feedback: 12,000 in just 2 months, to be exact. This is due to engaging surveys with short and varied questions. We observed that the coupons that we offered with cabin surveys earned us extra 8 sales on average.

Kaan Çelikmen
GAP Retail — Omnichannel & CRM Manager

Mystery shopper method was not giving us a correct idea about the real customer experience at our stations. We wanted to reach real insights of our customers. After starting to use Pisano, we received nearly 10 times the number of feedback we used to collect. With our call center integration, we engaged with our customers and turned any negative experience into a positive one by providing instant solutions.

Erhan Kur
BP — Marketing Manager

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Every great decision starts with a question, and evolves with continuous feedback.
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