What is a Channel?
Whether you have a personal blog about your travel experiences or you run a business that serves to thousands, getting feedback is the most efficient way to communicate with your audience in the digital world. Channels are the paths that transmit feedback directly to you. With Pisano’s feedback channels, you can establish a healthy relationship with your audience and improve user experience. Let’s have a look how Pisano kiosk channels work.
What is an Email Channel?
Email channels enable you to get feedback from your audience through emails (hence the name). There are numerous reasons to use this channel.
Why Should You Use Email Channels?
Feedback enables you to establish an organic dialogue with the people you want to communicate on a digital platform. Unfortunately, it is not possible to be available all the time. But people can easily reach out to you - and the other way around - through email channels.
You can use email channels for various reasons: You can conduct market research in your area by sending questionnaires, you can measure user satisfaction, you can generate leads for your business, you can answer users’ questions and help them out when they have trouble while using your service. These are just some of the reasons why you could use email channels.
How Do Email Channels Work?
It's very easy to use email channels with Pisano. Create your channel and prepare your feedback flow through Pisano. Add the email addresses to your channel and start collecting feedback from your audience.
After you start collecting feedback: