An integrated platform for customer experience.

Eliminate silos and build a more transparent culture.

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Modern APIs

Pisano is built on a solid, modern and open API that can talk to just about any system out there. You will spend less time on IT and focus on what matters — your customers.

  • Raw customer data: Retrieve or modify all customer activity, profile, messaging and feedback data with ease. And make sure everyone in your organization is on the same page.
  • Reporting engine: Harness the full power of Pisano's reporting and analytics engine. Group, filter and aggregate — look at your data from every angle.
  • Mobile SDK: Capture feedback and log customer actions on mobile with native iOS and Android SDKs. Get closer to customers everywhere.
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Triggers

You'll have your voice of customer program on autopilot with transaction based SMS, email and Pisano Kiosk feedback request triggers.

  • SMS: Easily setup SMS surveys for customer feedback with Twilio or plug-in your own messaging system.
  • Email: Send feedback requests to your contact lists in bulk or to individual customers.
  • Mobile push: Embed the Pisano Mobile SDK into your mobile app and increase retention with push notification based messages.
  • Pisano Kiosk: Integrate your Loyalty, CRM or POS systems with Pisano Kiosks for a more personal omnichannel customer experience in brick-and-mortar locations.
  • WhatsApp: COMING SOON — Reach your customers everywhere on the most popular messaging platform in the world.

Live Demo!

Enter your phone number or email address and see how Pisano feedback triggers work!


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Dynamic Feedback Flows

Your customers will have a more personalized feedback experience with smarter and more dynamic forms.

  • Web services: Easily communicate with your existing web services and APIs inside Pisano feedback forms.
  • Data validation: Validate phone numbers, customer IDs and more with Pisano's advanced data validation system for real, actionable feedback.
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Web Hooks

You'll transform your digital business processes with realtime customer feedback from Pisano.

  • Feedback: Trigger your customer database, CRM or any web based service as you receive feedback — instantly.
  • Alerts: Plug your contact center and customer support systems into Pisano's advanced notification systems.
Millions of customers give feedback through Pisano every day.

What about your customers? Learn how we can help you capture better feedback from them.