Kiosk Channels

What is a Channel?

Whether you have a personal blog about your travel experiences or you run a business that serves thousands, getting feedback is the most efficient way to communicate with your audience when you are not in the same physical place. Channels are the paths that transmit feedback directly to you. With Pisano’s feedback channels, you can establish a healthy relationship with your audience and improve user experience. Let’s have a look how Pisano kiosk channels work.

What is an Kiosk Channel?

Kiosk channel enables you to get feedback from your audience when you are in offline locations such as stores, cafés and restaurants. In-store, check in and point of exit Pisano kiosk forms help you to collect big data very easily.

Why Should You Use Them?

You can use your kiosk forms offline with the Android® App. Pisano kiosk channels enable you to process data and gain insight. Your kiosks will be tracked by Pisano dashboard and they will be safe with features that allow location tracking and screen locking.

You can use kiosk channels for various reasons: You can conduct market research in your area by sending questionnaires, you can measure user satisfaction, you can generate leads for your business, you can answer users’ questions and help them out when they have trouble while using your service. These are just some of the reasons why you could use kiosk channels.

If you’d like to know how Pisano kiosks will increase your sales, have a look at our story.

Publishing Kiosk Channels

How Do They Work?

It is very easy to use kiosk channels with Pisano. Create your channel and prepare your feedback flow through Pisano. Then simply download the Pisano app on any Android® device and enter your channels activation code to get started.

How Kiosks Work

After you start collecting feedback:

Tagging feedback

Group your feedback with custom auto-tagging based on responses to questions

Assign feedback

Automatically map contacts to appropriate teams by using the routing feature

Live chat

Instantly engage with feedback creators through live chat and give realtime support

Engage with respondants

Keep the conversation going with post feedback emails and offer people personalized services

Gain insights with reports

Create reports in multiple categories to structure data based on your needs and gain valuable insights

Automatic digests

Receive daily, weekly, or monthly automated digests and be updated about your feedback

Let's talk about customers.

Learn how we can help you get closer to customers to increase retention, boost sales and strengthen your brand.

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Email Channels

Pisano email channels enable you to collect feedback from your users through emails very easily.

Web Widget Channels

Pisano web widget channels enable you to communicate with users on your website without a mediator.

Link Channels

Pisano link channels enable you to get feedback with forms by creating a link through your website.

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