Feedback Driven

Omni-channel feedback management, simplified.

Channels

Get feedback everywhere.

Online

Get feedback from your blog, social profile or online store.

  • Website widgets Meet Pisano's versatile website widget that can do wonders.
  • Feedback request emails Request feedback from your emailing list and increase engagement.
  • Links Insert feedback links into your social profile, messages and posts.
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Offline

Connect offline locations like a stores or restaurants to your digital pipeline.

  • Kiosks Collect feedback in just a few seconds from offline locations.
  • Shortlinks & QR codes Place mobile friendly short links or QR codes on your packaging, menus or marketing collateral.
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Flows

The most advanced feedback system ever.

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Don't just ask questions, create interactive feedback flows.

  • Realtime chat Reach out to detractors instantly by adding chat states to your flows.
  • Drag and drop interface Create complicated flows simply by selecting from dozens of question types.
  • File uploads Use file upload buttons to receive attachments and files.
  • Jump logic Create interactive quizzes or smart forms with the powerful logic features.
  • Dynamic request questions Integrate the power of the internet into your flows.
  • Shuffle Get responses to hundreds of questions but with just a few at a time.
  • Tons of templates From satisfaction to support flows, choose from our templates to get the most valuable feedback.
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Inbox

Actionable feedback all in one place.

The most productive inbox you've ever experienced in a browser.

  • Realtime and asynchronous communication Contact feedback respondents via email or in realtime.
  • Filters Powerful filters that help you get more work done. Filter based on tags, sentiment, responses and more.
  • Raw data exports Are you a spreadsheet nerd? Then you'll love Pisano's one click exports.
  • Assignments Assign feedback to users or teams when action is needed.
  • Tagging Organize feedback with tags and tag groups for better reporting.
  • Spam detection Clean your inbox with machine learning based spam detection.
  • Manual feedback creation Great for digitalizing existing surveys and forms.
  • iOS and Android app On the go? Pisano's got you covered with blazing fast native apps.
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Reports

Fall in love with beautiful, powerful and insightful reports.

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Enterprise grade reporting packed into a beautifully simple interface.

  • Highly customizable Static NPS reports are a thing of the past, mix and match graphs based on your needs.
  • Multiple pages Create multiple reports and organize your workflow.
  • PDF and image exports Export high quality reports for your presentations or internal reports.
  • Filtering and aggregation Look at your data from every angle, get the full picture.
  • Channel type and hierarchy based grouping Group your channels for crystal clear insights.
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Automation

Let robots do the boring work.

Automate your workflow with smart rules and actions right from your dashboard.

  • Response based tagging and assigning Automate actions based on feedback responses.
  • Away messages Let people know when you're not available to respond to feedback.
  • Assignee balancing Efficiently manage feedback with groups of agents.
  • Escalations Get automatically notified when feedback needs attention.
  • Device status monitoring Get alerted when a device is offline or unplugged.
  • Location tracking Realtime location tracking by default.

Need even more automation? Pisano can talk to just about any tool with web service hooks and Zapier.

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Get Feedback Driven With Pisano!

Every great decision starts with a question, and evolves with continuous feedback.
Make great decisions with Pisano.

You'll need to be on a computer to setup your, account. We'll send you an email to remind you to complete your registeration.
Easy setup • First channel free • No credit card required

Not Sure?

Explore the use cases.

Permission Marketing

Create the best permission marketing strategy with Pisano.

Mystery Shopping

Forget mystery shopping, collect feedback instantly with Pisano.

Offline Satisfaction Surveys

Collect millions of feedback with Pisano's dynamic satisfaction surveys.

User/Customer Support

Easily provide support with Pisano's advanced forms and issue management features.

Market/Field Research

Conduct research with Pisano, gain insights with cutting-edge analysis technology.

Lead Generation

With Pisano's realtime features, don't let any leads slip away.

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